What goes wrong with a 2023 Jeep Grand Cherokee?
Owners and drivers have submitted 952 complaints about this vehicle to NHTSA. They are reports, not confirmed defects, and here is what they are about.
Owners and drivers have submitted 952 complaints about the 2023 Jeep Grand Cherokee to NHTSA, spread across 66 component categories. The most reported category is electrical system, with 177 reports. A complaint is somebody telling the federal government what happened to their car. It is not a confirmed defect, not a manufacturer finding, and not a failure rate.
- Complaints submitted
- 952
- Component categories
- 66
- Most reported
- Electrical system
- Latest report
- August 8, 2026
Data: NHTSA Office of Defects Investigation, as ingested August 17, 2026
What these numbers are, before the table
These are complaints submitted to NHTSA by owners and drivers. They are reports, not confirmed defects and not a manufacturer finding, and they are not a failure rate: a car that sold well collects more of them than a rare one for no other reason than that more people own it.
The component category is chosen by the person filing, out of NHTSA's own list, which is why one of the largest categories on almost every vehicle is "unknown or other". Read the table as a map of what owners chose to report rather than as a ranking of what breaks.
All 66 categories.
Most reported first. Crashes, fires, injuries and deaths are counts of reports that also mentioned one, as recorded by the person filing.
| Component | Complaints | Crashes | Fires | Injuries | Latest report |
|---|---|---|---|---|---|
| Electrical system | 177 | 2 | 1 | 3 | June 18, 2026 |
| Engine | 81 | 2 | 1 | 1 | May 1, 2026 |
| Unknown or other | 61 | 2 | 1 | 2 | March 27, 2026 |
| Suspension | 58 | 0 | 0 | 0 | July 16, 2026 |
| Fuel/propulsion system | 50 | 1 | 0 | 0 | June 18, 2026 |
| Forward collision avoidance | 49 | 5 | 0 | 2 | June 9, 2026 |
| Electrical system | 47 | 0 | 1 | 1 | December 31, 2025 |
| Steering | 40 | 2 | 0 | 1 | June 1, 2026 |
| Power train | 36 | 0 | 0 | 0 | July 27, 2026 |
| Suspension | 31 | 0 | 0 | 0 | August 8, 2026 |
| Electrical system | 22 | 1 | 1 | 0 | July 15, 2026 |
| Engine | 22 | 0 | 1 | 0 | December 16, 2025 |
| Service brakes | 22 | 3 | 0 | 1 | March 16, 2026 |
| Vehicle speed control | 18 | 1 | 0 | 0 | May 14, 2026 |
| Lane departure | 16 | 1 | 0 | 0 | September 4, 2025 |
| Power train | 15 | 0 | 0 | 0 | February 17, 2025 |
| Unknown or other | 15 | 0 | 0 | 1 | January 21, 2025 |
| Forward collision avoidance | 14 | 1 | 0 | 0 | July 10, 2026 |
| Fuel/propulsion system | 12 | 0 | 1 | 0 | March 11, 2025 |
| Air bags | 10 | 4 | 0 | 2 | January 12, 2026 |
| Back over prevention | 10 | 1 | 0 | 0 | April 3, 2026 |
| Steering | 10 | 0 | 0 | 0 | March 21, 2025 |
| Forward collision avoidance | 9 | 0 | 0 | 1 | April 1, 2024 |
| Structure | 9 | 1 | 0 | 1 | May 18, 2026 |
| Exterior lighting | 7 | 0 | 0 | 0 | January 19, 2026 |
| Visibility/wiper | 7 | 0 | 0 | 0 | December 18, 2025 |
| Engine | 6 | 1 | 0 | 0 | June 18, 2026 |
| Steering | 6 | 0 | 0 | 0 | January 29, 2026 |
| Suspension | 6 | 0 | 0 | 0 | March 24, 2024 |
| Unknown or other | 6 | 0 | 0 | 0 | December 22, 2025 |
| Lane departure | 5 | 0 | 0 | 0 | April 1, 2024 |
| Seats | 5 | 0 | 0 | 0 | June 24, 2026 |
| Service brakes | 5 | 0 | 0 | 0 | June 1, 2026 |
| Power train | 4 | 0 | 0 | 0 | July 15, 2026 |
| Seats | 4 | 0 | 0 | 0 | July 30, 2026 |
| Service brakes | 4 | 0 | 0 | 0 | January 21, 2025 |
| Service brakes, hydraulic | 4 | 1 | 0 | 0 | June 6, 2026 |
| Visibility | 4 | 0 | 0 | 0 | August 3, 2026 |
| Air bags | 3 | 0 | 0 | 0 | June 8, 2026 |
| Seat belts | 3 | 0 | 0 | 1 | January 5, 2026 |
| Wheels | 3 | 0 | 0 | 0 | January 29, 2026 |
| Wheels | 3 | 1 | 0 | 1 | April 3, 2026 |
| Exterior lighting | 2 | 0 | 0 | 0 | February 18, 2026 |
| Lane departure | 2 | 0 | 0 | 0 | March 7, 2026 |
| Latches/locks/linkages | 2 | 0 | 0 | 0 | June 11, 2025 |
| Parking brake | 2 | 0 | 0 | 0 | April 30, 2024 |
| Seats | 2 | 0 | 0 | 0 | September 9, 2024 |
| Structure | 2 | 0 | 0 | 0 | October 4, 2025 |
| Vehicle speed control | 2 | 2 | 0 | 0 | August 6, 2026 |
| Vehicle speed control | 2 | 0 | 0 | 0 | June 29, 2024 |
| Visibility/wiper | 2 | 0 | 0 | 0 | June 29, 2024 |
| Air bags | 1 | 0 | 0 | 0 | September 26, 2023 |
| Carry handle, shell, base | 1 | 0 | 0 | 0 | August 2, 2024 |
| Engine and engine cooling | 1 | 0 | 0 | 0 | July 21, 2025 |
| Engine and engine cooling | 1 | 0 | 0 | 0 | November 14, 2023 |
| Equipment | 1 | 0 | 0 | 0 | February 13, 2023 |
| Equipment | 1 | 0 | 0 | 0 | June 29, 2026 |
| Firerelated | 1 | 0 | 1 | 0 | February 21, 2026 |
| Hybrid propulsion system | 1 | 0 | 0 | 0 | May 15, 2025 |
| Hybrid propulsion system | 1 | 0 | 0 | 0 | March 22, 2024 |
| Service brakes, air | 1 | 0 | 1 | 0 | September 13, 2025 |
| Service brakes, hydraulic | 1 | 1 | 0 | 0 | March 2, 2026 |
| Structure | 1 | 0 | 0 | 0 | February 22, 2024 |
| Visibility | 1 | 0 | 0 | 0 | March 4, 2026 |
| Visibility | 1 | 0 | 0 | 0 | March 1, 2024 |
| Visibility/wiper | 1 | 0 | 0 | 0 | September 25, 2025 |
Of the 952 complaints filed about this vehicle, 33 mentioned a crash, 9 a fire and 18 an injury, and 2 mentioned a death. These are counts of what reporters wrote, not findings, and NHTSA does not verify them at the point of filing.
What to do if your car is doing one of these
A category on this page is not a diagnosis. If your car is making a noise, showing a light, or leaking something, the useful question is what that symptom means and whether it needs the shop tonight or next week.
The symptoms guide works the other way round from this page: it starts with what you can hear, see or smell and says whether it is roadside, a tow, or a booking. If what you are seeing matches a recall campaign on this vehicle, the repair is free at a franchised dealer.
Who works on Grand Cherokees in Brooklyn?
We do, at 619 Coney Island Avenue, Brooklyn, NY 11218, family owned since 1977. Diagnostics first, then the work, and a flatbed if it will not start where it sits.
NHTSA Office of Defects Investigation, owner-submitted complaints. Anyone may file one, they are published as filed, and NHTSA opens an investigation only when a pattern in them warrants it. A complaint that led to an investigation and a complaint that did not look identical in this table.
Registration counts: New York State DMV registration file, five New York City counties, August 17, 2026 snapshot. A registration is a record in a state database, not a car on the road, and the borough is where the registrant receives mail rather than where the car is driven. How we counted.
Fuel economy: EPA and DOE ratings published at FuelEconomy.gov, unaveraged, so each configuration is its own row. Recalls and complaints: NHTSA Office of Defects Investigation, the agency's own wording, as ingested August 17, 2026. Complaints are reports members of the public filed, not confirmed defects. The NYC registration study is the analysis these counts sit on top of.
234 vehicles in this directory, covering 520,848 registered cars. Data as of August 17, 2026.